FAQ
What is IDHelp?
IDHelp is your personal online profile with medical, personal information and emergency contacts. If you fall into a crisis situation - rescue services, doctors and casual passers-by will be able to read the QR-code on your bracelet, card or pendant or enter your personal cabinet on IDHelp.net using ID-code and pin-code. They will be able to provide the necessary help and to inform your relatives and friends about what happened in a timely manner.
How to create your profile on the website IDHelp.net?
- Obtain any IDHelp product.
- Go to IDHelp.net.
- Click the button “Sign Up”.
- Enter your email address and a password.
- Receive confirmation of registration to your email address and click on the link to confirm your registration.
- Go to your personal account and fill out your profile with medical, personal and contact information.
- In the “Connect my ID” section, enter the ID-number and the pin-code from your product.
- Click “Save” - Your personal medical profile is created!
How many IDHelp products can I attach to my profile?
You can attach up to three IDHelp products to your profile on IDHelp.net - bracelets, cards, 3-Tag cards, pendants.
Do I have to pay for my IDHelp profile?
No, the profile on iDHelp.net is free.
Is there a guarantee for IDHelp products?
All IDHelp products have a guarantee period of 6 months.